Privacy Policy

Last updated: January 2025

Introduction

The After Collective (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered disaster recovery support services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Organization or community affiliation
  • Disaster impact information
  • Messages and communications with our AI support system
  • Feedback and survey responses

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction data
  • Platform preferences (web, mobile, messaging apps)
  • Session duration and frequency of use

How We Use Your Information

We use the information we collect to:

  • Provide personalized AI support and recovery guidance
  • Connect you with relevant resources and services
  • Improve our AI system and user experience
  • Conduct research to enhance disaster recovery support
  • Communicate with you about our services
  • Ensure the security and integrity of our platform

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • End-to-end encryption for all communications
  • Secure data storage with industry-standard protocols
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Compliance with HIPAA-aligned practices where applicable

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share your information
  • Service providers: With trusted partners who help us deliver our services
  • Legal requirements: When required by law or to protect our rights and safety
  • Research purposes: In anonymized, aggregated form for research and improvement

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Withdraw consent for certain data processing activities

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for research purposes in anonymized form.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@theaftercollective.org

Address: The After Collective, Stanford University, Department of Psychiatry